
We've tried to keep shipping rates simple.
All orders under $100.00 shipped via UPS Ground within the Continental U.S. are assessed a $7.00 shipping fee.
All orders over $100.00 shipped via UPS Ground are shipped without a freight charge.
All UPS 3 Day Select, 2nd Day, and Next Day Air orders are shipped at current UPS rates. Alaska and Hawaii residents please call for shippping rates and options.

We try to ship all orders within 24 hours. However, we can not ship orders placed on a Friday (after 2:00 p.m. P.S.T.), Saturday, or Sunday until the following Monday.
Please note, all orders are shipped from Seattle, Washington. If you live on the East Coast, or in the Midwest, you can expect a 7-10 day wait for orders shipped via UPS Ground.

Unfortunately, we are unable to process or ship international orders at this time.

We hope that you'll love whatever you buy from us, but if for some reason you're unhappy with your purchase feel free to call us at 1-800-460-5939. Non-defective returns will be accepted as long as the merchandise is unused and is accompanied by any and all tags and/or packaging. Please call before returning any merchandise.
If you have any further questions, please call or e-mail us.
Our regular store hours are:
10:00 a.m. to 8:00 p.m. P.S.T. Monday - Friday
9:30 a.m. to 6:00 p.m. P.S.T. Saturday
11:00 a.m. to 6:00 p.m. P.S.T Sunday
Thank you for shopping with us, we look forward to your next visit.